Registration Process

Do I need to pre-register prior to the auction?

Pre-registration is not required in order to attend the auction. Registration will be held during the preview time at the day of the event.

Is there a registration fee?

We do not charge a fee for registration.

What is required to register?

Basic information such as your name, address, phone number, and email.

I do not want to put my email or address in the registration. Do I need to include it in the registration?

We ask you to include your email address and physical address so that you may receive future notifications about upcoming events.

Do I need to register to bid?

Yes. In order to participate in the bidding you will be required to complete a registration form.

Reserves & Minimums

What is a reserve?

A reserve is the price of an auction lot that needs to be reached by bidding in order to be sold.

Are there minimums or reserves?

Some items have minimums and/or reserves. The auctioneer will mention if an item has a minimum or reserve when the item up goes up for bidding.

Is this an absolute auction?

It is not an absolute auction.

Bidding Process

How does the bidding process work?

During the preview time of the auction our staff will hand out green stickers to customers so that they can mark items that they are interested in.

We are a request only auction which means that only items marked with a green sticker will go up for auction.

As soon as an item is up for bidding customers will have the opportunity to make their bids by raising their bidding cards or by making signals to the auctioneer.

Once an item has been deemed sold it will be added to the purchase list of the winning bidder.

When the customer is done participating in the bidding he/she will be able to check out at the counter, pay for their items, and receive their goods.

Is there a catalog?

We do not have a catalog due to our merchandise being turned over swiftly.

Products

Where do you acquire these items from?

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Do you guarantee the authenticity of a product?

YES! All of our Fine Art and Signed Memorabilia have a certificate of authenticity attached to the back of the item. We stand by the physical certificates that they come with.

Does every item come with an appraisal or certificate?

YES. All jewelry comes with an appraisal and all art comes with a certificate of authenticity.

Does the artwork come framed?

All of the art works & memorabilia come framed when purchased.

Who certifies your artwork/jewelry?

We have third party appraisers that issues our certificates

What is an Appraisal?

It is a written report authenticating the type and weight of metal, and the type and weight of the gemstones and other content in the jewelry. It also serves as a written comparison to the actual jewelry at hand. The appraisal often times has an estimated retail replacement value, but this does not influence its actual retail price. Jewelry Appraisals are more often a way to validate your ownership of the jewelry and it can also help you avoid disputes about the jewelry's value down the road should you ever need to make an insurance claim.

Checkout

Do we have to wait until the end of the auction to pay for my purchase(s)?

No. You may check out at anytime during the auction to checkout.

What kind of payment methods do you take?

We take all major credit cards (VISA, MasterCard, AMEX, DISCOVER), cash, cashier’s check.

Can I pay with a check?

In the case that a check is necessary to make a purchase… We will hold the the items until the check clears. Once the transaction is complete we will arrange delivery for you.

Can I take my items with me today?

Items are released to you once your payment is received.

Do you provide delivery service?

We provide delivery services for your convenience. There is a flat delivery service fee of $75- this includes all of your purchases whether it is one item or fifty items.

Are all sales final?

ALL SALES ARE FINAL